Support email
For payment questions, include the board name, approximate date and time, and the email on your account. Do not send a full card number, security code, password, authentication token, or one-time sign-in code.
Choose the right path
- Message issue: use the Report message control beside the public message when possible.
- Payment or refund: contact support before opening a payment dispute when practical so we can investigate the transaction.
- Privacy request: identify the request as a privacy matter and use the email associated with your account.
- Urgent safety concern: Take the Board is not an emergency service. Contact local emergency services for an immediate threat.
Support availability and response times will be published before live payments launch.